Service & Repair

If requesting machine service please complete the Service Work Order Form. The following will need to accompany your machine for proper servicing:

Long Bobbin Machines
  • Shuttle
  • Bobbin
  • Bobbin Winder
  • Appropriate Machine Needle
Rotary Machines
  • Zigzag Foot
  • Straight foot
  • Power Cord
  • Foot Pedal
  • Bobbin
  • Bobbin Case

Steve Wood

Steve is Woodland’s certified machine technician in addition to hardware and computer specialist. He has been trained directly by Loes and Theo van der Heijden of the Netherlands, the creators and developers of Art & Stitch Plus. He has also been trained by Ray White.
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Machine Service

  • Where is your store or shop?
    We do not have a public store front. For your convenience we make personal service calls to your home, office, or other public areas. We also work with many customers by mail world wide.
  • Is your service technician trained and certified?
    Yes
  • Do you service industrial machines?
    Some. Please call for details.
  • Do you offer lessons on sewing, or how to use my machine?
    Yes
  • Do you service machines under warranty?
    While we can complete service and repair on many machines, we do not offer warranty work provided for by manufacture contract. Please read your warranty paperwork carefully as we are not responsible for warranties being voided by work completed outside of your machine contract paperwork.
  • Do you service or repair machines with computers?
    We can provide general servicing for most machines. Those with computers needing repair work or dealer updates to software should be done by brand specific dealers.